Terms of Service
Last updated: January 27, 2026
1. Agreement to Terms
By using brightinteraction.com or our services, you agree to these terms. If you don't agree, don't use our services.
2. Services
Bright Interaction provides digital solutions such as:
- Workflow automation and process optimization
- API development and system integration
- Cloud infrastructure setup and management
- Data solutions and database design
- VoIP and communications systems
- Web development and application design
3. Client Responsibilities
When engaging our services, you agree to:
- Give us accurate information needed for the project
- Respond to our messages promptly
- Ensure you have the rights to any content or data you provide
- Comply with all applicable laws and regulations
- Make payments according to agreed-upon terms
4. Intellectual Property
Unless otherwise agreed in writing:
- Upon full payment, clients receive ownership of custom-developed work specifically created for them
- We retain ownership of pre-existing tools, frameworks, and methodologies
- Third-party software and services remain subject to their respective licenses
- Our website content, branding, and materials remain our property
5. Confidentiality
We treat all client information as confidential and will not disclose it to third parties without consent, except as required by law. This includes business information, technical specifications, and any proprietary data shared while we work together.
6. Data Processing
When our services involve processing personal data on your behalf, we act as a Data Processor under the GDPR. The terms are in our Data Processing Agreement (DPA), which:
- Is automatically incorporated into all service agreements
- Defines the scope, nature, and purpose of data processing
- Outlines our security measures and compliance obligations
- Specifies sub-processor requirements and notifications
- Establishes data breach notification procedures
By signing a proposal or entering into a service agreement with Bright Interaction, you agree to the terms of our DPA.
7. Payment Terms
Payment terms are established in individual project agreements. General terms include:
- Invoices are due within 30 days unless otherwise specified
- Late payments may incur interest charges
- Project work may be paused for overdue payments
- All fees are exclusive of applicable taxes
8. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the fees paid for the specific service in question
- We are not liable for indirect, incidental, or consequential damages
- We do not guarantee uninterrupted or error-free service
- We are not responsible for third-party services or integrations
9. Warranties
We perform all work to industry standards. We provide a reasonable period (typically 30 days) after delivery to address any defects in our work. Beyond this, services are provided "as is" without additional warranties.
10. Termination
Either party may terminate an engagement:
- With written notice as specified in project agreements
- Immediately if the other party breaches these terms
- Upon completion of the agreed-upon scope of work
Upon termination, clients are responsible for payment of work completed up to the termination date.
11. Governing Law
These Terms of Service are governed by the laws of Sweden. Any disputes shall be resolved in the courts of Malmö, Sweden, unless otherwise agreed in writing.
12. Changes to Terms
We may change these terms. Changes take effect when posted here. If you keep using our services after a change, you accept the new terms.
13. Contact
For questions about these Terms of Service, please contact us: